Frequently Asked Questions

Payment

30 Day Subscriptions can be upgraded to Annuals - What is an upgrade? When and how can I upgrade?

When you purchase a 30 Day Subscription, you have the opportunity to upgrade your subscription to an annual in the first 10 days.

Typically, the 30 Day Subscription is used more to test the library, a trial period. This 30 Day price is at a slighty higher rate than purchasing the annual subscription. With the 10 day upgrade option, you can upgrade to the full annual subscription for the regular annual price. This means we will apply your 30 Day Cost as a discount to the Annual Price (meaning you will pay the lower rate). Basically, it is as you just initially paid for the annual subscription. Your annual subscription will be 365 days from the date of the first registration.

To upgrade, or check on your remaining time to upgrade, please visit the My Account center.