Frequently Asked Questions

Member Account

Login Problems - I am having troubles logging in... why?

Your LAD Account will always be active. If you are having troubles logging in, check your UserID and your password. Both your UserID and your password are CaSe SenSiTiVe. If you continue to have troubles logging in, you can request your information to be sent to the email on file.

Another issue may be that your subsciptions or services may have expired. You should still be able to login and you will be informed of your status.