Frequently Asked Questions

Member Account : Account Info

How is my UserID created or determined?

Upon registration, we will create your UserID for you. You will receive this UserID along with your receipt/confirmation at the email you provide during registration. We will send the email immediately upon completion of the registration process and depending on your email service, you should receive it almost immediately (AOL and Yahoo Mail users have had delays of up to 8 hours because of their services).

If you have not received the email within 2 hours (8 hours for Yahoo and AOL), you should check your BULK Folders and Spam folders. If you have not received the email you can contact us or retrieve your information online.