Frequently Asked Questions

Support : Passwords

Have Not Received Userid and Password - I subscribed but where is my userid and password?

The userid and password are e-mailed to you automatically per the info you provided. If you gave a wrong e-mail address, or your server is down, you may fail to receive your userid and password.


Typically, you receive the e-mail in 15 minutes or less. If you have not received it within 4 hours, contact us at 630-570-1605 with details.